Shipping policy

Shipment processing time

All orders are processed within 24 hours during weekdays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time
Standard Shipping	4-8 Business Days
Express Shipping	1-3 Business Days
Domestic Courier (For Bulky Items)	4-8 business Days

 

Delivery delays can occasionally occur due to current pandemic situation and during peak seasons.

Shipment to Australia Post own properties

We ship to P.O. boxes / Parcel Locker / Parcel Collect addresses at no additional cost for items under 1kg. If you are choosing standard shipping option and items you are ordering weight over 1kg, please provide physical address as we may not use Australia post for shipping. 

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).